Earlier this year an article and picture was posted showing a Backflow Direct Deringer 20X Double Check Valve that had a slightly altered identification tag. As the National Sales Manager for Backflow Direct, I would like to take this opportunity to provide some information on this situation and show that this issue has been resolved.
Our company takes great pride in the products we create and provide to the contractors that install them. The design team that created the Deringer product line has almost 30 years of backflow design and manufacturing experience and have been personally responsible for many of the innovations that have lead to shorter, lighter, and more economical backflow prevention products.
Keeping accurate records through detailed reporting is crucial within an established cross connection control program to make sure every assembly within the system is tested and accounted for. At the end of the day, we, like everyone else want to keep our loved ones safe from contaminated drinking water.
Our Deringer product line utilizes a laser marking machine to engrave our identification plate that provides information such as type, size, model, manufacturer, serial number, etc. for identification and reporting purposes.
When the Deringer 20X DC in the previous article was installed and inspected, we were contacted by the local water authority to make us aware that the label had been mis-marked as a “DCDA” when the valve was built as a “DC”. To help save time and costs for the contractor and water purveyor we created a new label with all of the exact information from the previous label with the exception of the type of backflow preventer being changed to a “DC”.
Below is a photo of the new label that has been installed on the existing valve. This new label will allow for proper reporting without having to change any information in regard to serial number, manufacturer, model or approval information.
We sincerely appreciate all of the support the state of Washington’s backflow community has shown our product. Please feel free to contact us anytime with questions by phone at (916) 760-4524 or by email at email@example.com.